Connecting your BRAVIA TV to the internet (2024)

This article provides a general overview of how to connect your BRAVIA TV to the internet, including how to establish a wireless or wired connection, how to troubleshoot connection issues, how to access and installinternet apps, and how to connect to the Internet Browser on your TV.

Table of contents:

  • How to connect your TV to the internet using a wireless (Wi-Fi) connection
  • How to connect your TV to the internet using a wired connection
  • How to access and downloadinternetapps on your TV
  • How to connect to the Internet Browser on your TV

Before you start:

  • Make sure your BRAVIA TV has built-in Wi-Fi or is Wi-Fi ready if you wish to connect to the internet wirelessly.
  • When you first turn on your BRAVIA TV, either right after purchase or a factory reset, you'll have the opportunity to set up an internet connection during the initial TV setup.
  • The initial setup should start automatically. However, if it doesn't, you can manually start the setup by following the steps below.

Tip: Press the Connecting your BRAVIA TV to the internet (1)(Up) /Connecting your BRAVIA TV to the internet (2)(Down) /Connecting your BRAVIA TV to the internet (3)(Left) /Connecting your BRAVIA TV to the internet (4)(Right)directional arrow keys on the remote control to highlight the item you want to select, then press the Connecting your BRAVIA TV to the internet (5)(ENTER) button on the remote to select it.

How to manually start the TV setup

How to set up a network connection during the initial setup

How to connect your TV to the internet using a wireless (Wi-Fi) connection

Follow the steps below to establish a wireless connection between your BRAVIA TV and a Wi-Fi network:

Important: Make sure to set up a wireless router before attempting to connect your TV to the internet. Refer to the router's instruction manual for more information.

  1. Press the HOME button on the remote control.
  2. Navigate to Connecting your BRAVIA TV to the internet (6) (Settings) on the TV, or select the Connecting your BRAVIA TV to the internet (7) or Connecting your BRAVIA TV to the internet (8)(Quick Settings) button on the remote control.
  3. The next steps will depend on your TV menu options:
    • Select Network and Internet > Wi-Fi > On.
    • Select Network > Network setup > Wireless setup > Scan.
    • Select Network > Network setup > Easy > Wi-Fi > Connect by scan list.
    • Select Network > Network Setup > Set up network connection > Auto > Wireless LAN.
    • Select Preferences > Setup > Network > Network setup > Set up network connection > Easy.
  4. Select the network you want to connect to.
    If you don't see your home network on the list, scroll down to [See all] and search from the list of available networks. You can also select [Add new network] or [Manual Entry] to enter a network name.
  5. Enter the Wi-Fi password (also called a WEP or WPA security key).
    You can find the password/security key on the router label.
  6. Press the Enter keyon the virtual keyboard to connect to the chosen network.

Helpful information

Troubleshooting tips

How to connect your TV to the internet using a wired connection

Follow the steps below to create a cable connection between your BRAVIA TV and Wi-Fi network. Refer to this article

Set up a wired connection:

  1. Connect an LAN (ethernet) cable into the LAN port on the router and on the back of the TV.
    If there is no open ethernet port on the router, you will need a hub device to connect the TV to your modem.
  2. Follow the steps below:

For TVsreleased in or before 2014

ForTVs released after 2014

How to access and downloadinternet apps on your TV

Keep in mind the following:

  • An internet connection and a Google account are required to install apps.
    You can still watch TV broadcasts and view content from connected devices (such as a Blu-ray player) without an internet connection. You can also watch videos from YouTube without a Google account. However, you won't be able to install video streaming apps without an account.
  • If you do not have a Google account or want to create a shared account, we recommend creating a Google account on a computer or mobile device.
    Refer to this article for more details on how to create and change Google accounts on your TV: How to add a Google account to Sony's Android TV.
  • Google and Android TVs can access the Google Play Store and download additional apps. However, other TVscome pre-installed with apps and don’t allow you to install additional apps.
  • Some video streaming apps (e.g. Netflix and Amazon Prime) are paid services.
  • Supported video streaming apps or services depend on your TV model and country or region.
  • For more information about downloadingapps on your Android or GoogleTV, refer to this article:BRAVIA TV apps - How to install, solve problems and more.


Click or tap onan expandable section below:

How to check for available apps and install them on your TV

How to check which apps are installed on your Android or Google TV

What if my TV doesn't support downloading new apps?

What if I can connect to the internet, but not to certain apps or services?

How to connect to the Internet Browser on your TV

Follow the steps below to access the Internet Browser on your BRAVIA TV.

For TVs released in or before 2013

For TVs released after 2013


To exit the browser, follow one of the options below:

  • Press the MENU or HOME button on your remote control.
  • Select the menu icon (three vertical dots) on the far-right side of the screen, then choose Exit Browser.
  • Press the Back or Return button on the remote control. When asked if you wish to close the browser, select Exit or Cancel.

Refer to this article for more information: How to access and use the Internet browser of the TV.

Connecting your BRAVIA TV to the internet (2024)

FAQs

How do I connect my Bravia TV to the internet? ›

Wired Connection
  1. Press the Home button on your Sony remote control, then scroll to Settings.
  2. Select Network and then Network Setup.
  3. Choose Wired Setup and then Auto.
  4. Select Save & Connect. Your Sony Smart TV should now be connected to the internet.

Why will my Sony Bravia TV not connect to the internet? ›

Update the TV software to the latest version. Perform a power reset on the TV. Reset the cable modem or router. Unplug the power cord of the modem or router from the electrical outlet for 30 seconds.

How do I reset my Sony Bravia Wi-Fi? ›

Steps to reset the network settings

Find and tap Settings → System → Advanced → Reset options → Reset network settings.

How does your TV connect to the internet? ›

Smart TVs are incredibly easy to connect to the internet. You can either connect via Wi-Fi or an ethernet cable. An ethernet cable connection is most recommended if you want a truly stable connection! If your Wi-Fi signal often leaves something to be desired, then we'd recommend a wired connection.

Why will my TV not connect to the Internet? ›

Look in your network settings on your TV, and make sure they are turned on and that there are no error messages. While you're there, look for an option to reset your network and reset it before restarting your TV for good measure.

How to check internet connection on Sony TV? ›

If you don't have a HELP button on your remote, you can check you internet connection via Settings. In Settings, click on Network & Accessories section and select Network. From there, click on Advanced settings and open Network Status and click on Check Connection. You should see Internet access: OK.

Why is Wi-Fi not connecting? ›

One device can't connect to the Wi-Fi

It's probably just a momentary network issue, which is an easy fix. Try turning off the Wi-Fi on your device, then re-enabling it — or unplugging and replugging your Wi-Fi dongle. If that doesn't work, restart the device and try again. Then try restarting the router itself.

How can I tell if my TV is connected to the internet? ›

Check into the Network Status
  1. Click the HOME button on your TV remote. Navigate to Settings and select it using your remote.
  2. Select Network in the General menu.
  3. Select Network Status.
  4. On this screen, it is possible to see the status of the network. In addition, you can check your IP settings and try to reconnect.
Jan 14, 2024

How do I check my Internet connection on my Sony Smart TV? ›

If you don't have a HELP button on your remote, you can check you internet connection via Settings. In Settings, click on Network & Accessories section and select Network. From there, click on Advanced settings and open Network Status and click on Check Connection. You should see Internet access: OK.

Is Sony Bravia a smart TV? ›

Android TVs have been included as part of Sony's TV line-up since 2015, and Google TVs were introduced beginning in 2021.

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